Interpersonal Communication II

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TENTATIVE SCHEDULE AND COURSE NOTES

Companion Site (Textbook) click here - Expectations for Students - Handouts - Large Print - Quick Overview

 

To search this page, use "Control F" and enter keyword.

 

A copy of the course webpage will be provided free to students by week 2 of the course.  Please bring that handout to class each class.  See this page for clarifications and updates:  http://onlineacademics.org/CA301/

 Expectations for students, http://onlineacademics.org/Guidelines.html

This page is my gift to you!

-Dr. Joan E. Aitken, Professor, Communication Arts, Park University, 229 Copley, 8700 NW River Park Drive, Parkville, MO 64152, 816-584-6785 

 

Table of Contents

Click week's number: 1 ___ Assignments M - W - 2 ___ Assignments M - W - 3 ___ Assignments - M - W - 4 ___ Assignments - M - W - 5 ___ Assignments - M - W -  6 ___ Assignments - M - W - 7 ___ Assignments - M - W - 8 ___ Assignments - M - W -  9 ___ Assignments - M - Th - 10 ___ Assignments - M - W - 11 ___ Assignments - M - W - 12 ___ Assignments - M - W - 13 ___  Assignments - M - W - 14 ___  Assignments - M - W - 15 ___  16 ___

Core AssessmentCore Assessment Portfolio_____ Core Assessment Rubric

Action Research Project_____ Assignment Weight - Course Description - Learning Outcomes_____ Presentations_____ Tentative Schedule_____Tentative Syllabus_____ Textbook & Course Materials_____ Weekly Assignments_____

Student Responsibilities APA Style Information - Course Expectations & Guidelines for Students - Grading - Late Policy - Library Database Tutorial - Naming Files - Revisions - Submitting Assignments

External Links Assignment Submission and Gradebook in eCollege (eCompanion) - Copies of handouts for downloading - Student companion site:  click here.  Where you can access each chapter's "Tutorial Quiz" and "Try It Out" learning activities.

 

Quick Overview

Tentative Schedule

 

Wood Chapter Reading

 

B & W Cases

Written reflection on cases due the day you lead the class.

Quiz and Try It Out Assignment Due Tuesday of Each Week!

If you plan to miss class, submit by 5 PM Tuesday.

1

Jan. 13-15

Skim webpage & course materials

Chapter 1

Read Case 1 and use collaborative teamwork answer online.  Write in a word processor!  Then cut and paste into the online box.  MAKE A COPY and put into your electronic portfolio.

Chapter 1 quiz and one Try It Out assignment.  MAKE COPIES AND Add quiz results and the Try-It-Out to portfolio.

2

Jan. 20-22

Read chapter 11

Read Case 2 & 10 and use collaborative teamwork answer to your electronic portfolio.

Chapter 11 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

3

Jan. 27-29

 

Read chapter 2  

Chapter 2 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

4

Feb. 3-5

 

Read chapter 3

Read Case 3 and use collaborative teamwork answer to your electronic portfolio.

Chapter 3 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

5

Feb. 10-12

 

Read chapter 4

Read Case 4 and use collaborative teamwork answer to your electronic portfolio.

Chapter 4 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

6

Feb. 17-19

 

Read chapter 5

Read Case 5 & 8 and use collaborative teamwork answer to your electronic portfolio.

Chapter 5 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

7

Feb. 24-26

 

Read chapter 6

Read Case 6 and use collaborative teamwork answer to your electronic portfolio.

Chapter 6 quiz and one Try It Out.  Add quiz results and the Try-It-Out to portfolio.

8

Mar. 2-4

 

Read chapter 7

Read Case 11 & 12 and use collaborative teamwork answer to your electronic portfolio.

Chapter 7 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

Spring Recess no class.

     

9

Mar. 17-19

 

Read chapter 8

Read 7 Case and use collaborative teamwork answer to your electronic portfolio.

Chapter 8 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

10

Mar. 24-26

Read chapter 9

Read Case 13 and use collaborative teamwork answer to your electronic portfolio.

Chapter 9 quiz and one Try It Out assignment.  Add quiz results and the Try-It-Out to portfolio.

Use class time to finalize poster presentations.

11

Mar. 31-Apr 2

Read chapter 11

Read Case 15 and use collaborative teamwork answer to your electronic portfolio.

Attend March 30-April 4 Poster Presentation at Research & Creative Arts Symposium

Action Research Project Due Tuesday!

(10-Page Research Paper)

12

April 7-9

 

Read chapter 10

Read Case 14 and use collaborative teamwork answer to your electronic portfolio.

 

13

April 14-16

Read chapter 12

Read Case 17

Portfolio Due Tuesday!

Revised Action Research Project Due 

Chapter 10 quiz (extra credit).  Add quiz results and the Try-It-Out to portfolio.

 

14

April 21-23

Read chapter 13

 Read Case 18

Chapter 10 quiz.  Add quiz results and the Try-It-Out to portfolio.

15

April 28-30

Read chapter 14

Additional cases.

 

No revisions accepted after Monday of this week.

 

16

May 5-7

 n/a

 

Final Exam must be completed by the regularly scheduled exam time. Minimum score of 80% required for any grade!


Week oneLEARNING OUTCOME: 
Review basic interpersonal communication principles. 

 

 

  1. Review tentative syllabus

  2. Lecture chapter 1 in Wood.

  3. Work together to complete final exam for Interpersonal Communication.


Please read assigned chapters IN ADVANCE and COME TO CLASS PREPARED TO
Define communication and interpersonal communication and differentiate them from other related terms.

Part One: THINKING ABOUT

COMMUNICATION THEORY.
Opening.
__ Read tentative syllabus and schedule, exam course materials, and obtain and skim textbooks.

__ Review key principles from Interpersonal Communication 1

__ Download portfolio file to begin keeping assignments together for the core assessment project.

__ Read Wood chapter 1. Communication as a Field of Study.
EXPLORE:

Explore the student companion site:  click here.
__ Meet the textbook authors:  Dr. Braithwaite click here and Dr. Wood  click here

__ Review course webpage:  http://onlineacademics.org/CA301/

__ See course gradebook:  http://parkonline.org/

__ QUIZ:  Go to the student companion site click here. After reading the chapter, select the appropriate chapter and link, then complete Wood's chapter "Tutorial Quiz."  When you achieve 90% or higher, submit to joan.aitken@park.edu You must include your email address.  I'll return the email to you so you will be able to copy and submit the assignment as part of your course portfolio.
__ TRY IT OUT:  In the same student companion site, complete one of the Wood's chapter "Try It Out" activities and submit to joan.aitken@park.edu Do not wait until the last minute because you may need to do something before you write.  100 words is a typical length for this assignment.  You must include your email address.  I'll return the email to you so you will be able to copy and submit the assignment as part of your course portfolio.

__ ePortfolio.  Put your last and first names in the file name.  Then put the Try It Out and Quiz in your ePortfolio.  The textbook companion site will send your assignment to me via email when you use the "submit" process.  When I return it to you via email.  You highlight the question and your answers on the Try It Out or the quiz information using Control A, then copy your information using Control C, then go to the appropriate place in your ePortfolio and paste using Control V.  Continue to add to your ePortfolio throughout the course.
__ CASE 1:  Check out the companion site for the Braithwaite and Wood case study book:  Case study site, click here.
__ Read case 1 in Braithwaite and Wood.

 

Wood Preface and Chapter 1 Lecture

Preface and Introduction

Introduction

Theories are interesting  and relevant to everyday life.

We'll consider a limited number of theories, which are relevant to interpersonal communication and relationships.

We learn the history of an intellectual discipline to appreciate its identity.

Theories that have charted the communication field's evolution and led to its current status as an intellectually vibrant, socially relevant area of study and practice.

You may develop an appreciation of the PROCESS of theorizing as an intellectual activity.

You should gain insight into the concerns and goals that motivate scholars to develop theories.

Values of Studying Communication Theories

Value of studying theory.

Enhance your insight into the issues, principles, and problems that characterize the discipline today.

Enlarge your understanding of experiences in your personal life and lives of those around you.

Agree or Disagree?

Theories and theorists vary widely not only in what they study but also in the fundamental assumptions they make about human nature, knowledge, communication, and the goals of the theory.

What is your theory of interpersonal communication?

Debate:  Set up argument(s) in favor and argument(s) against and be prepared to argue either side.

 

Chapter one:  Communication as a Field of Study

Field of Communication

In 1970, Frank Dance, a communication theorist, counted over 100 definitions of communication proposed by experts in the field.

What do you think?

 We actively construct meaning. 

Debate
Prepare to argue either side of the definition or theory.  What are three argument(s) in favor or support of this idea and three argument(s)) against or in disagreement of this idea.  Give one example or anecdote from your personal experience, for each side of the argument.

Communication is a systemic process in which individuals interact with and through symbols to create and interpret meanings.

  • Communication is a process, which means it is ongoing and always in motion.

  • Systemic means that communication involves a group of interrelated parts that affect one another.

  • Symbols are abstract, arbitrary, and ambiguous representations of other things.

  • Meaning is the heart of communication because we create it.  

 

Communication with others not only affects our sense of identity but also directly influences our physical well-being.  People who lack close friends have greater levels of anxiety and depression than people who are close to others.

Apply Research Findings

Can you think of an example or story from your personal experience that supports scholarly research findings?

Heart disease is more common among people who lack strong interpersonal relationships.

People in disturbed relationships tend to have low self-esteem and more headaches, alcoholism, cancer, and sleep disorders.

Arthritis patients who have good relationships with friends and loved ones have less severe symptoms and live longer.

There is a link between good relationships and physical and mental health.

Social isolation and lack of intimates are correlated with increased problems in physical and psychological well-being

Importance of Communication:

  • Relationships

  • Professional Impact

  • Culture and Society

Relationships

Relationships

Communication critically affects our relationships.  We build connections with others by revealing our private identities, remembering shared history planning a future, and working out problems and tensions.

Communication is essential for healthy and enduring relationships.

Good communication in intimate relationships involves listening skillfully, expressing your own ideas clearly, and responding with empathy and understanding.

Good relationships are about more than the big moments, but the mundane, small talk, routine talk that weaves lives together is essential.

For couples involved in long-distance romances, the biggest problems are missing the nonverbal communication that occurs in face-to-face interaction and not being able to share small talk.

Professional Impact

At work!

Communication skills affect professional success.

No company is prepared to teach employees how to deal with people and communicate effectively.

Cultural Impact

Communication skills are essential for a healthy society.

Breadth of the Communication Field

All areas can affect interpersonal communication!

Field of Study

Western traditions back to Aristotle who viewed communication as a practical art.

Intrapersonal communication

Our area of emphasis:  Interpersonal communication.

  • Small group and teams

  • Public communication

  • Performance, including stories (narratives).

  • Media and new technologies.  Media reinforce cultural stereotypes about race and ethnicity.  Media can distort reality.

  • Organizational communication, including the personal relationships among coworkers, organizational culture (identity and codes of thought and action that are shared by members of an organization).

  • Intercultural communication.  Less obvious are cultural differences between people who speak the "same" language.  Within the US there are distinct communication cultures based on race, gender, affectional preferences, and ethnicity.

The Heart of Communication Research

  • Symbolic Activities

  • Meaning

 

Careers in Communication

  • Research

  • Public Relations

  • Advertising

  • Education

  • Human Relations

  • Management

 

Review chapter 1

Explain in your own words or give a personal example!

communication

A systemic process in which individuals interact with and through symbols to create and interpret meanings.

fantasy theme

An idea that spins out in a group and captures its social and task foci.

intercultural communication

The branch of communication field that studies communication among people from different cultures, including distinct cultures within a single country.

interpersonal communication

Communication between people. Interpersonal communication exists on a continuum ranging from impersonal (between social roles) to highly personal.

intrapersonal communication

Communication with oneself, including self-talk, planning, and reflections.

meaning

The significance conferred on experiences and phenomena; meaning is constructed, not intrinsic to communication. In general systems theory, communication has two levels of meaning: the content level, which concerns the information in a message; and the relationship level, which concerns what the message implies about the power, liking, and responsiveness between the communicators.

monitoring

Observing and managing our own thoughts, feelings, and actions. Monitoring is possible because humans are symbol users.

organizational culture

Understandings about identity and codes of thought and action that are shared by members of an organization.

process

The quality of being ongoing, in flux, ever changing. Communication is a process.

symbol

An arbitrary, ambiguous, and abstract representation of other phenomena. Symbols are the basis of language, much nonverbal behavior, and human thought.

systemic

Related to systems, which are organized and interacting wholes in which all parts interrelate. Communication is systemic.

 

Case 1 Thought and Reflection

  1. What are the reasons Madeline and Martin give for their married-name preferences?

  2. Considering both Madeline’s and Martin’s perspectives, what are the possible decisions this couple might make?

  3. In what ways do married-name choices suggest different types or styles of marriage relationships? Identify the characteristics of marriage for Martin and for Madeline.

  4. To what degree can cultural issues affect married-name choices?

  5. In this relationship what role does self-disclosure play in defining power and control in the process of decision making?

Based on a case study, discuss or write a summary of each of the following concepts

  1. Mental process in communication

  2. Perception,

  3. Interpersonal communication content

  4. Amount of interpersonal communication

  5. Interpersonal and task behaviors

  6. Norms

  7. Conflict

Responsibilities in a Small Group*

  1. Be committed to the group’s goals

  2. Fulfill individual assignments

  3. Avoid interpersonal conflicts

  4. Encourage full participation

  5. Keep the discussion on track

*Lucas, S. E.  (2004).  The art of public speaking.  (8th ed.)  Boston, MA:  McGraw-Hill.


"No one wants advice, only collaboration."
John Steinbeck (1902 - 1968)

 

COME PREPARED FOR OUR NEXT CLASS MEETING!

 

Learning theory suggests that students learn more if they review what they have just learned and if they preview and prepare for what they plan to learn. 

 

1.  Take several minutes to talk with your partner or group about what you have learned today. 

 

2.  Also, look ahead to what you need to do to prepare for the next class meeting.  What do you already know about the next course topic?  Discuss your experiences related to this topic.  What assignment do you need to prepare for the next class meeting (e.g., reading, writing, speech)? 

If there is no specific assignment, what do you need to do to mentally prepare before class so you are an active learner?

 

"The sad truth is that excellence makes people nervous."
Shana Alexander

 

Week two

Please come prepared for class by reading the Wood chapter before class.
LEARNING OUTCOME:  Describe the general nature of theory and its place in the study of interpersonal communication.
__ Read Wood chapter 2. Understanding Communication Theories.

__ QUIZ:  Go to the student companion site click here. After reading the chapter, select the appropriate chapter and link, then complete Wood's chapter "Tutorial Quiz."  When you achieve 90% or higher, submit to joan.aitken@park.edu You must include your email address. Enter this results email as part of your electronic course portfolio.
__ TRY IT OUT:  In the same student companion site, complete one of the Wood's chapter "Try It Out" activities and submit to joan.aitken@park.edu Do not wait until the last minute because you may need to do something before you write.  100 words is a typical length for this assignment.  You must include your email address.  Include this assignment as part of your electronic course portfolio.

__ ePortfolio.  When you download, put your last and first names in the file name.  Then put the Try It Out and Quiz in your ePortfolio.  The textbook companion site will send your assignment to me via email when you use the "submit" process.  When I return it to you via email.  You highlight the question and your answers on the Try It Out or the quiz information using Control A, then copy your information using Control C, then go to the appropriate place in your ePortfolio and paste using Control V.  Continue to add to your ePortfolio throughout the course.
__ READ CASE(S) 2 & 10:  Review the case questions below as you read this week's case(s) for discussion (Braithwaite and Wood book).

 

Chapter 2  Lecture
Understanding Communication Theories


Photo Credit click here.

People act on theories, often without realizing it in their everyday lives.

Theories are attempts to make sense of things.

A theory offers an account of what something is, how it operates.

Theories are human constructions--symbolic ways we represent phenomena.

Goals of theories

  1. Description

  2. Explanation

  3. Prediction, control, and understanding.

  4. Reform (pursuit of positive social change)

Goals

 

Teamwork!

Complete this learning activity collaborating with other students in the class.  Each student needs to be actively engaged and carry his or her share of the work responsibility.  Have one person act as the recorder, who type your answer after class, email it to the group members, who then can modify the assignment and put it in their ePortfolios.

See p. 39, Try it Out

ASSIGNMENT:  Develop a theory of communication for your classroom. 

  1. Identify and describe the most important features of communication in your classroom.

  2. Explain how the features interact and what happens as they do.

  3. Offer an understanding of what the communication in your classroom means and how it is subjectively experienced by individuals in the class.

  4. Predict what will happen in the future, and define ways you could control future events in the classroom.

  5. Identify what should be the case for communication in your class.

 

  • Are there any communication practices that oppress or discriminate against certain members of the class?

  • If so, what needs to be changed to end or reduce the disadvantage?

  • Does the communication that takes place support the goals of learning fully?

  • If not, how should it be changed to improve learning?

 

 

 

Standards for evaluating theories:

  1. scope

  2. testable

  3. simplicity

  4. useful

  5. heuristic

Evaluating theories

 

  • SCOPE
    Scope refers to the range of phenomena a theory describes and explains.

  • Some theories focus on very narrow realms of communication, and others advance grand perspectives.

  • How well does a theory answer questions:  The WHAT question and the HOW or WHY question?

  • A theory clarifies what it considers ESSENTIAL in communication.

  • Laws-based explanations argument that anytime x happens, y will follow, or that x and y are usually related.  Laws-based explanations may be either causal or correlational

  • There are no universal laws in communication.

  • Rules-based explanations aim to articulate the patterns that describe and explain what happens in a specific type of communication situation or relationship.  Thus, RULES have a more restricted scope than LAWS.  Rules are regularities. 

 

TESTABILITY

Can the theory be tested?
 

PARSIMONY
Parsimony refers to appropriate simplicity.

 

UTILITY
Is there practical value?  Kurt Lewin said that there is nothing so practical as a good theory.

 

HEURISM
Provokes new ideas, insights, thinking, and research.

 

BALANCING CRITERIA

 

A particular theory may fare well on some of the above criteria and poorly on others.

 

Theories, like foods, can be assessed in different ways that lead us to different conclusions about their merit.

 

 

PERSPECTIVE FOR STUDYING POINTS OF VIEW

  1. Theorists choose which kind of communication to focus on.  Theorists make different choices about what they will focus on in studying a particular kind of communication.

  2. Theorists also vary in the goals they pursue.

  3. Theorists differ in what they regard as a good explanation.

  4. Some theories cannot work together because they reflect fundamentally opposed views of human beings or of knowledge (p. 47).

  5. A theory asks particular questions.

 

 

Review Chapter 2

Explain in your own words or give a personal example!

causal

A form of explanation that asserts that one phenomenon directly determines another.

control

The use of explanations and predictions to govern what a phenomenon actually does.

correlational

A form of explanation that asserts that two things go together but not that one causes the other.

description

One goal of theory; the use of symbols to represent something and to identify its parts.

explanation

One goal of theorizing; an effort to account for why and/or how something works.

heurism

A criterion for evaluating theories; the capacity of a theory to provoke new insights, thoughts, and understandings.

laws-based explanation

A theoretical explanation of the form," Anytime x happens, y will invariably or probably follow, "or "x and y always or almost always go together."

parsimony

One criterion for evaluating theories; the appropriate simplicity of a theory.

prediction

Projecting what will happen to a phenomenon under specified conditions or exposure to particular stimuli.

reform

One goal of theorizing; the use of theory to instigate change in pragmatic life. Also called "producing positive social change."

rules-based explanation

A form of theoretical explanation that articulates regularities, or patterns, in human behavior that are routinely followed in particular types of communication situations and relationships.

scope

One criterion for evaluating theories; the range of phenomena a theory describes and explains.

testability

The extent to which a theory's claims can be appraised.  Testability is one criterion for evaluating a theory.

theory

An account of what something is, how it works, what it produces or causes to happen, and what can change how it operates.  Theories are points of view, human constructions.

understanding

One goal of theorizing; gaining insight into a process, situation, or phenomenon, not necessarily with the goal of predicting or controlling it.

utility

A criterion for evaluating theories; practical merit or applied value of a theory.

 

Case 2 For Further Thought and Reflection

  1. In what ways are disabled people stigmatized by their disabilities? How do others treat them and communicate with them?

  2. What kinds of situations are particularly problematic for persons with disabilities, especially in regard to helping and maintaining privacy?

  3. Some of the other cases in this book identify competing dialectical tensions that exist within relationships—independence—dependence, openness—closedness, stability—change. Which of these dialectical tensions do we see in Steve’s and Jim’s experiences?

  4. What experiences have you had with individuals with disabilities? Does this case help you think about alternative ways of communicating with disabled people? How do you think they would like you to interact with them?

  5. What impact do disability and communication patterns, as they are affected by disability, have on identity and self-esteem?

  6. Do you think Steve’s parents made the best decision when they elected to keep Steve at home rather than institutionalizing him?

Case 10 Thought and Reflection

  1. It is said that communication rules help prescribe rules for behavior. What general communication rules do you see operating throughout this case?

  2. It is said that communication rules are used to evaluate, justify, correct, predict, and/or explain behavior. How do communication rules in this case function to evaluate, justify, correct, predict and explain behaviors?

  3. What implicit (unstated prescriptions for behavior) and explicit (clearly stated prescriptions for behavior) rules did you see? Which appear to have more importance?

  4. When is it appropriate to break rules? How were rules broken in this case?