ICOMM

LISTENING AS AN INTERPERSONAL SKILL

QUIZ

DISCUSSION OR ESSAY

1. Describe why listening is crucial to your success in personal relationships, education, and business. Give specific examples.

2. What are common barriers to listening and how can you overcome those barriers to improve your interpersonal communication?

3. Apply five specific listening improvements discussed in the text, which you plan to implement to improve your communication skills.

MULTIPLE CHOICE

4. Most US Americans spend how much of their listening time actively listening?

a. About 95% of their communication time.

b. About 80% of the day.

c. About 65% of the day.

d. Probably less than 50% of the time.

5. All of the following are characteristics of linear listeners, EXCEPT:

a. Logical.

b. Visual.

c. Specific sequence.

d. Take information at face value.

ANSWERS

4. d. 5. b. Visual is more typical of global or holistic listeners.

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