CHAPTER 11 - Activities - PowerPoint - Quiz

INTERPERSONAL COMMUNICATION SKILLS

QUIZ

1. Explain how you can use appropriate self-disclosure as you express yourself to others.

2. Evaluate approval-seeking behavior.

3. Explain how to avoid and respond to sexual harassment.

4. Describe how to manage different points of view by understanding compliance-gaining strategies, power, fair fighting techniques, handling criticism, and apologizing appropriately.

5. Explain how you can improve your conversational skills by effectively demonstrating conversational listening skills, conversational nonverbal skills, and giving directions.

6. Explain how you can use strategies for probing, making requests, and delivering bad news.

7. Describe how you can tap into your personal reservoir of creativity.

MULTIPLE CHOICE

1. The essential element of effective interpersonal interaction is:

a. Commitment and respect.

b. Equality and trust.

c. Communication skills.

d. All of the above.

2. Self-disclosure involves sharing information about yourself. Which of the following is TRUE about self-disclosure?

a. Self-disclosure typically includes your history as well as your present emotions and thoughts.

b. Self-disclosure can improve intimacy and rapport in interpersonal communication because.

c. Self-disclosure can be risky.

d. All of the above.

3. Use positive self-talk, such as affirmations can be constructive intrapersonal communication. All of the following are affirmations, EXCEPT

a. “I am good at standing up for myself and my concerns.”

b. “I can speak to others in social situations.”

c. “I never seem to do it right.”

d. “Everyday I improve my interpersonal communication skills a little more.”

4. Which of the following is FALSE about effective Self-disclosure?

a. Self-disclosure must be appropriate.

b. Self-disclosure allows others to understand you as well as helping you to understand yourself.

c. Self-disclosure needs reciprocity.

d. Use personal pronouns—you, your—to indicate that you own the message as your personal perspective.

ANSWERS: MC 1. d. All of the above. 2. d. All of the above. 3. c. 4. d.

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