ICOMM
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Interpersonal Communication Companion Site Detailed Table of Contents Berko, R. M., Aitken, J. E., & Wolvin, A. D. (2010). ICOMM: Interpersonal concepts and competencies. Lanham, MD: Rowman & Littlefield. |
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ICOMM
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Interpersonal Communication Companion Site Detailed Table of Contents Berko, R. M., Aitken, J. E., & Wolvin, A. D. (2010). ICOMM: Interpersonal concepts and competencies. Lanham, MD: Rowman & Littlefield. |
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ICOMM Home - Chapters: 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 Facebook - Glossary - Instructor's Manual - Journal Articles - References - Research Topics: Interpersonal Communication Theories -Table of Contents
CHAPTER 1
FOUNDATIONS OF INTERPERSONAL COMMUNICATION
LEARNING OUTCOMESCOMMUNICATION DEFINED THE COMPONENTS OF HUMAN COMMUNICATION THE LINEAR MODEL OF COMMUNICATION THE INTERNATIONAL MODEL OF COMMUNICATION THE TRANSACTIONAL MODEL OF COMMUNICATION COMMUNICATIVE NOISE ENVIRONMENTAL NOISE PHYSICAL-IMPAIRMENT NOISE SEMANTIC NOISE SYNTACTICAL NOISE Organizational Noise cultural noise psychological noise dealing with noise THE BASIS FOR COMMUNICATION ethnographic theory of needs Survival pleasure-seeking security territoriality INTRAPERSONAL COMMUNICATION INTERPERSONAL COMMUNICATION the role of cultural in interpersonal communication CHARACTERISTICS OF CULTURE ETHNOCENTRISM ETHICS AND COMMUNICATION basic concepts of interpersonal communication key terms competencies check-up I-CAN PLAN!activities END NOTES
CHAPTER 2 THE SELF AND COMMUNICATION LEARNING OUTCOMESINTRAPERSONAL COMMUNICATION—DEFINED SELF-TALK PROCESSING INTRAPERSONAL MESSAGES CHUNKING ORDERING REORDERING CONTEXT ORGANIZING MNEMONICS COGNITIVE PROCESSING SELF-CONCEPT SELF-ESTEEM THE IDEALIZED SELF THE REAL SELF THE SHOULD SELF THE PUBLIC SELF THEORIES OF SELF-CONCEPT UNDERSTANDING YOUR SELF SELF-IDENTITY AND COMMUNICATION COMMUNICATION ANXIETY PRIVATE AND PUBLIC COMMUNICATION ANXIETY COMMUNICATION ANXIETY AND YOU THE CAUSES OF COMMUNICATION ANXIETY LISTENER APPREHENSION THE EFFECTS OF COMMUNICATION ANXIETY DEALING WITH COMMUNICATION ANXIETY SKILL TRAINING SYSTEMATIC DESENSITIZATION COGNITIVE MODIFICATION WILLINGNESS TO COMMUNICATE DRUG THERAPY POSITIVE VISUALIZATION ACCEPT THE ANXIETY KEY TERMScompetencies check-up I-CAN PLAN! activities END NOTES
CHAPTER 3
LISTENING AS AN INTERPERSONAL SKILL
LEARNING OUTCOMESTHE IMPORTANCE OF LISTENING THE LISTENING PROCESS RECEPTION ATTENTION THE ROLE OF ATTENTION THE ROLE OF CONCENTRATION THE ROLE OF PARAPHRASING PERCEPTION THE ASSIGNMENT OF MEANING THE ROLE OF ASSIGNING MEANING THE ROLE OF GLOBAL/LINEAR THINKING/LISTENING THE ROLE OF EVALUATION RESPONSE THE ROLE OF QUESTIONS THE ROLE OF FEEDBACK LISTENING INFLUENCERS THE ROLE OF THE INTERPERSONAL COMMUNICATOR THE ROLE OF THE MESSAGE THE ROLE OF THE CHANNEL THE ROLE OF MEMORY AND TIME PURPOSES OF LISTENING DISCRIMINATIVE LISTENING COMPREHENSION LISTENING NOTETAKING IN INTERPERSONAL CONTEXTS THERAPEUTIC LISTENING CRITICAL LISTENING APPRECIATIVE LISTENING COMPASSIONATE LISTENING LISTENING RESPONSE STYLES ACTIVE RESPONSE STYLE RECOMMENDATION RESPONSE STYLE INFORMATION-SEEKING RESPONSE STYLE CRITICAL RESPONSE STYLE INTERCULTURAL LISTENING LISTENING APPREHENSION IMPROVING YOUR LISTENING KEY TERMScompetencies check-up I-CAN PLAN! activities END NOTES
CHAPTER 4
VERBAL LANGUAGE
LEARNING OUTCOMES LANGUAGE—DEFINED ORIGINS OF HUMAN LANGUAGE USING SYMBOLS PROCESSING SYMBOLS LEARNING SYMBOLS LANGUAGE-EXPLOSION THEORY SIGNIFICANT-OTHER THEORY LANGUAGE INSTINCT THEORY SOCIAL CONSTRUCT OF REALITY THEORY CHARACTERISTICS OF LANGUAGE LANGUAGE DISTORTION CULTURA-NEGATIVE LANGUAGE THE LANGUAGES PEOPLE USE STANDARD AMERICAN ENGLISH SLANG TYPES OF SLANG INARTICULATES NONSTANDARD AMERICAN LNAGUAGES AND DIALECTS EBONICS (BLACK ENGLISH) SPANGLISH ASIAN-AMERICAN DIALECT NATIVE AMERICAN LANGUAGES THE EFFECTS OF SPEAKING NONSTANDARD ENGLISH USING VERBAL LANGUAGE MALE/MASCULINE-FEMALE//FEMINE COMMUNICATION SEX AND GENDER HOW MEN AND WOMEN COMMUNICATE SIMILARLY/DIFFERENTLY KEY TERMScompetencies check-up I-CAN PLAN! activities END NOTES
CHAPTER 5
NONVERBAL COMMUNICATION
LEARNING OUTCOMES NONVERBAL COMMUNICATION--DEFINED CHARACTERISTICS OF NONVERBAL COMMUNICATION THE BASIS FOR NONVERBAL COMMUNICATON NEUROLOGICAL PROGRAMS CULTURAL INFLUENCES NONVERBAL COMMUNICATION AND EMOTIONS THE RELATIONSHIP BETWEEN WORDS AND NONVERBAL CUES THE SUBSTITUTING RELATIONSHIP THE COMPLEMENTING RELATIONSHIP THE CONFLICTING RELATIONSHIP THE ACCENTING RELATIONSHIP CONCEPTS OF NONVERBAL COMMUNICATION CLASSIFICATIONS OF NONVERBAL COMMUNICATION KINESICS—BODY COMMUNICATION The Face The Eyes Gestures Touch posture, walk and stance ARTIFACTS PHYSICAL CHARACTERISTICS ATTRACTIVENESS HEIGHT PROXEMICS—SPATIAL COMMUNICATION SPACE AND CUTURE SPACE DISTANCES SMALL GROUP ENVIRONMENT PARAVOCALICS—VOCAL COMMUNICATION TIME AS COMMUNICATION SMELL AS COMMUNICATION AESTHICS AS COMMUNICATION TASTE AS COMMUNICATION USING NONVERBAL COMMUNICATION KEY TERMScompetencies check-up I-CAN PLAN! activities NOTES
CHAPTER 6
THE PRINCIPLES OF RELATIONAL COMMUNICATION
LEARNING OUTCOMESRELATIONSHIPS-DEFINED CULTURE AND RELATIONSHIPS POSITIVE RELATIONSHIPS THE FRAMEWORK FOR INTERACTION IN RELATIONSHIPS RELATIONAL GOALS INTIMATE RELATIONSHIPS THE STRUCTURE OF RELATIONSHIPS RELATIONAL RULES THE SYSTEMS APPROACH TO RELATIONSHIPS LOVE/LIKE COMMITMENT INTIMACY RELATIONAL RESOURCES KEY TERMScompetencies check-up I-CAN PLAN! activities END NOTES
CHAPTER 7
BEGINNING, MAINTAINING AND END RELATINSHIPS
LEARNING OUTCOMESTHE ROLE OF CULTURE IN RELATIONSHIPS RELATIONAL DEVELOPMENT: BEGINNING, MAINTAINING AND ENDING BEGINNING A RELATIONSHIP ATTRACTIVENESS PROXEMITY FAMILIARITY SELF-ESTEEM ENHANCEMENT MEETING POTENTIAL RELATIONAL PARTNERS CYBERDATING PERSONAL ADS FEE-BASED INTRODUCTION SERVICES SPEED DATING MATCHMAKING RELATIONAL COACHING INITIATING RELATIONAL COMMUNICATION MAINTAINING A RELATIONSHIP ACHIEVING YOUR OBJECTIVES SELF-DISCLOSURE COMPLIANCE GAINING RIGHT BRAIN/LEFT BRAIN THINKING IN RELATIONSHIPS ENDING A RELATIONSHIP ALTERNATE WAYS OF EXAMINING RELATIONAL STAGES COMMUNICATION AND RELATIONAL STAGES KEY TERMScompetencies check-up I-CAN PLAN! activities END NOTES
CHAPTER 8
CONFLICT RESOLUTION
LEARNING OUTCOMESTHE CONCEPTS OF CONFLICT TYPES OF CONFLICT LEVELS OF CONFLICT THE ROLE OF PERSONAL ANGER IN CONFLICT SOURCES OF CONFLICT DEPENDENCE/INTERDEPENDENCE FRUSTRATION LIMITED RESOURCES INDIVIDUAL DIFFERENCES DIFFERENCES IN DEFINING A RELATIONSHIP COMPETITION SOURCES FOR PERCEPTIONS OF CONFLICT FAMILY EDUCATIONAL INSTITUTIONS MEDIA DEALING WITH ANOTHER PERSON’S ANGER SELF-RESPONSIBILITY FAIR FIGHTING APPROACHES TO DEALING WITH CONFLICT CONFLICT AVOIDANCE CONFLICT COMPROMISE CONFLICT AGGRESSION ASSERTION ASSERTIVE COMMUNICATION ASSERTIVE BEHAVIOR DEFINED ASSERTIVE TECHNIQUES SIIMPLE, EMPATHIC AND FOLLOW-UP ASSERTIONS ASSERTIVE TECHNIQUESFOR COMPLEX SITUATIONS NEGOTIATION WIN-WIN/WIN-LOSE/LOSE-LOSE NEGOTIATION OUTCOMES NEGOTIATION CONSIDERATIONS KEY TERMScompetencies check-up I-CAN PLAN! activities END NOTES
CHAPTER 9
INTERPERSONAL RELATIONSHIPS IN THE FAMILY
LEARNING OUTCOMESDEFINITION OF A FAMILY THE FAMILY AND CULTURE THE FAMILY AND COMMUNICATION THE FAMILY MATRIX FAMILY IMAGES FAMILY THEMES FAMILY BOUNDARIES BIO-SOCIAL ISSUES FAMILY STORIES CHARACTERISTICS OF THE FAMILY SYSTEM MORE HEALTHY VERSUS LESS HEALTHY FAMILIES FAMILY CONFLICT VERBAL AGGRESSION IN FAMILIES PHYSICAL AGGRESSION IN FAMILIES HEALTHY COMMUNICATION WITHIN A FAMILY CONTEXT IMPROVING FAMILY COMMUNICATION KEY TERMScompetencies check-up I-CAN PLAN! learning experiences end NOTES
CHAPTER 10
ELECTRONICALLY MEDIATED INTERPERSONAL COMMUNICAITON
LEARNING OUTCOMESELECTRONICALLY MEDIATED COMMUNICATION CELL PHONES INTERPERSONAL USES OF THE INTERNET POSITIVE ASPECTS OF INTERNET USE NEGATIVE ASPECTS OF INTERNET USE CYBERADDICTION NEGATIVE SOCIAL IMPACT FLAMING SEXTING CYBER BULLYING CYBERSTALKING DIMINISHING OF WRITING SKILLS DEVELOPING PERSONAL RELATIONSHIPS ON-LINE BEING A BETTER INTERPERSONAL ON-LINE COMMUNICATOR BLOGGING SOCIAL NETWORKING POSITIVE ASPECTS OF FACEBOOK NEGATIVE ASPECTS OF FACEBOOK MY SPACE, TWITTER, YOUTUBE PROTECTING YOURSELF ON SOCIAL NETWORKING SITES TEXT MESSAGING KEY TERMScompetencies check-up I-CAN PLAN! learning experiences end NOTES
CHAPTER 11
INTERPERSONAL COMMUNICATION SKILLS
LEARNING OUTCOMESTHE SELF AND OTHERS MESSAGES THAT COMMUNICATE THE SELF SEEKING APPROVAL GAINING COMPLIANCE POWER FAIR FIGHTING HANDLING CRITICISM APOLOGIZING CONVERSATIONAL SKILLS CONVERSATIONAL LISTENING SKILLS GIVING DIRECTIONS PROBING DELIVERING BAD NEWS CREATIVITY CREATIVE THINKING REMOVING OBSTACLES TO CREATIVITY ANALYTICAL BREAKDOWN MANIPULATING DETAILS KEY TERMS competencies check-up I-CAN PLAN! learning experiences end NOTES
CHAPTER 12
INTERPERSONAL COMMUNICATION IN THE WORKPLACE
LEARNING OUTCOMESADAPTING TO COMMUNICATION PATTERNS IN THE WORKPLACE ORGANIZATIONAL CULTURE ORGANIZATIONAL CLIMATE ORGANIZATIONAL HIERARCHY NETWORKING GROUP COLLABORATION GROUP LEADERSHIP MEETING EFFICIENCY INTERVIEWING PLANNING FOR THE JOB INTERVIEW PLANNING FOR A PERFORMANCE APPRAISAL INTERVIEW USING INFORMAL COMMUNICATION RHETORICAL SENSITIVITY IN THE WORKPLACE IMPRESSION MANAGEMENT NONVERBAL IMMEDIACY TIME POWER COMMUNICATION BOUNDARIES DECEPTION DISAGREEMENTS IN THE WORKPLACE ADAPTING TO A DIVERSE WORKPLACE GENDER IN THE WORKPLACE LEAVING A JOB WITHOUT BURNING BRIDGES VIOLENCE AND HARASSMENT IN THE WORKPLACE RESPONDING TO VERBAL OR SEXUAL HARASSMENT KEY TERMS competencies check-up I-CAN PLAN! learning experiences end NOTES
ICOMM Home - Chapters: 1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10 - 11 - 12 Facebook - Glossary - Instructor's Manual - Journal Articles - References - Research Topics: Interpersonal Communication Theories -Table of Contents Copyright 2010-present, Rowman & Littlefield. All Rights Reserved. |
